Reactivation Agent
For massage therapists
Bring clients back. Answer new leads.
You approve the follow-ups. We handle new enquiries from text, web forms, email and calls.
Invite only, for now. How to apply
Hi Maya, it's Cedar Lane Massage Therapy checking in. It's been a while since your last visit. Reply YES and we'll be in touch to book. Reply STOP to opt out.
Yes please. Mornings work.
Yes, to your team.
Maya wants a morning. Your team books it.
Hi, new in town. Any openings this week? Massage therapy please.
Hi Priya, it’s Cedar Lane Massage Therapy. Happy to help. Would you like a time this week, or a quote first?
Booked.
She picks Thursday 10 am. In your calendar, confirmed by text.
Handed over.
She wants a quote. Dana calls back by 4:30 pm.
Every step, both sides.
You set the rules, the words and the hours. Nothing goes out to past clients until you approve it.
Past clients
Your client list
A spreadsheet, or an export from the app you use.
Who’s due
Your follow-up rules, per service and season.
A draft for each
In your business’s name, from your own number.
You approve
Nothing sends before you do.
Sent
Default: 10 am–6 pm in your business’s time zone.
Replies
Yes becomes a request for your team.
STOP is never texted again.
No reply, no chasing.
Each month, the newly due come back to you for approval, with an email two days before.
New leads
Comes in
Text, web form, email or a phone call.
First reply
Promptly, by text when there’s a phone, by email when there isn’t.
Who handles it
Your team. A named person and a call-back deadline, with follow-ups until the lead replies.
Or the receptionist, once it’s enabled for you, in the hours you choose: all day, overnight, outside staffed hours or custom.
How it ends
Booked in your calendar for supported services. New callers book on the call, then get a text. Callers already in the connected calendar get a text back.
Handed to staff for quotes, emergencies, complaints, unclear requests or anyone asking for a person. The receptionist stops there.
Nobody answered yet? A text that day, a call task the next, an email on day three. All stop when the lead replies.
Plans and prices.
Pick the job you want done. Every monthly plan comes with credits that texts, emails and calls all spend. Month to month, no setup fee. Canadian businesses pay in Canadian dollars; US businesses pay the same numbers in US dollars.
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Report
Who’s due back and what each is worth. Start a monthly plan within 7 days and the $29 comes off your first month.
No credits
$29 once
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Past clients
Who’s due back, texted after you approve.
1,000 credits a month
$149/mo
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Both
Past clients, and the AI answers every new lead you switch on, after-hours calls included, then hands off to your team.
2,000 credits a month
$249/mo
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Both with booking
Both, and the AI books into your Square or Google Calendar.
2,500 credits a month
$349/mo
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Done for you
Both with booking, plus our setup, monthly campaign work and our growth agency partner. Quoted in US dollars.
Custom quote
from $499/mo
Invite only. Apply, and we’ll set you up on the plan that fits. We confirm your calendar connection before the AI books.
Apply for accessCredits: one balance for every channel.
Texts, emails and calls all spend the same monthly credits. They reset each month and don’t roll over.
Run past them and extras are 6¢ a credit, billed after the month, and never past the limit you set.
A call’s minutes round up once per call.
| What happens | Credits |
|---|---|
| A text or email we send | 1 |
| A text or email the AI writes | 2 |
| A text that comes in, not a reply to a campaign | 1 |
| A reply to a campaign text | 0 |
| A minute the AI is on a call | 5 |
| A minute a call rings through to your phone | 1 |
| An email or web form that comes in | 0 |
Invite only, for now.
Tell us about your business. Our team reviews every application before switching anything on.
Your application is saved.
We'll email if there's a fit for your business. Access stays invite-only.
Applying does not create an account or send a message.
Existing account? Sign in