Reactivation Agent

For garage doors

Bring clients back. Answer new leads.

You approve the follow-ups. We handle new enquiries from text, web forms, email and calls.

Invite only, for now. How to apply

Past clients

Who’s due back, texted only after you approve.

See every step
Northline Garage DoorsIllustrative example
Maya BennettDoor tune-up, every 12 months
You approved it, Monday 9:58 am

Hi Maya, it's Northline Garage Doors. Your door tune-up is due. Would you like us to arrange your next visit? Reply YES and our desk will be in touch. Reply STOP to opt out.

Maya

Yes please. Mornings work.

Yes, to your team.

Maya wants a morning. Your team books it.

Fictional business and client.

Apply for past clients

New leads

Answered first, then booked or handed to your team.

See every step
Northline Garage DoorsIllustrative example
Priya ShahWrites in through your website
Priya, from your web form

Hi, new in town. Any openings this week? Door tune-up please.

First reply, by text

Hi Priya, it’s Northline Garage Doors. Happy to help. Would you like a time this week, or a quote first?

Booked.

She picks Thursday 10 am. In your calendar, confirmed by text.

or

Handed over.

She wants a quote. Dana calls back by 4:30 pm.

Fictional business and client.

Apply for new leads

Every step, both sides.

You set the rules, the words and the hours. Nothing goes out to past clients until you approve it.

Past clients

  1. Your client list

    A spreadsheet, or an export from the app you use.

  2. Who’s due

    Your follow-up rules, per service and season.

  3. A draft for each

    In your business’s name, from your own number.

  4. You approve

    Nothing sends before you do.

  5. Sent

    Default: 10 am–6 pm in your business’s time zone.

  6. Replies

    Yes becomes a request for your team.

    STOP is never texted again.

    No reply, no chasing.

Each month, the newly due come back to you for approval, with an email two days before.

New leads

Lead handling in fullThe receptionist

  1. Comes in

    Text, web form, email or a phone call.

  2. First reply

    Promptly, by text when there’s a phone, by email when there isn’t.

  3. Who handles it

    Your team. A named person and a call-back deadline, with follow-ups until the lead replies.

    Or the receptionist, once it’s enabled for you, in the hours you choose: all day, overnight, outside staffed hours or custom.

  4. How it ends

    Booked in your calendar for supported services. New callers book on the call, then get a text. Callers already in the connected calendar get a text back.

    Handed to staff for quotes, emergencies, complaints, unclear requests or anyone asking for a person. The receptionist stops there.

Nobody answered yet? A text that day, a call task the next, an email on day three. All stop when the lead replies.

You set the words, hours and who calls back. The Playbook screen, captured from our synthetic test business. Each business is reviewed and switched on separately; we confirm the booking connection before activation.
The owner desk’s Playbook settings: the first message a new lead gets by text or email, who calls back by when, and the follow-ups while nobody has answered.

Plans and prices.

Pick the job you want done. Every monthly plan comes with credits that texts, emails and calls all spend. All prices in US dollars.

  1. Report

    Who’s due back and what each is worth. Start a monthly plan within 7 days and the $29 comes off your first month.

    No credits

    $29 once

  2. Past clients

    Who’s due back, texted after you approve.

    1,000 credits a month

    $99/mo

  3. Leads

    Every lead source you pick, after-hours calls answered. The AI answers and qualifies, then hands off to your team.

    1,000 credits a month

    $129/mo

  4. Leads with booking

    Leads, and the AI books into your Square or Google Calendar.

    1,500 credits a month

    $178/mo

  5. Both

    Past clients and Leads together.

    2,000 credits a month

    $199/mo

  6. Both with booking

    Both, and the AI books into your Square or Google Calendar.

    2,500 credits a month

    $248/mo

  7. Done for you

    Both with booking, plus our setup, monthly campaign work and our growth agency partner.

    Custom quote

    from $499/mo

Invite only. Apply, and we’ll set you up on the plan that fits. We confirm your calendar connection before the AI books.

Apply for access

Credits: one balance for every channel.

Texts, emails and calls all spend the same monthly credits. They reset each month and don’t roll over.

Run past them and extras are 6¢ a credit, billed after the month, and never past the limit you set.

A call’s minutes round up once per call.

What a credit pays for
What happensCredits
A text or email we send1
A text or email the AI writes2
A text that comes in, not a reply to a campaign1
A reply to a campaign text0
A minute the AI is on a call5
A minute a call rings through to your phone1
An email or web form that comes in0

Invite only, for now.

Tell us about your business. Our team reviews every application before switching anything on.

Your details

Step 1 of 2. Both steps are required to apply.

We use these details to review your application and contact you about access. Applying creates no account. Privacy.